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FAQs

How long will it take for my order to ship?

Please be aware of current production time. If I have a light amount of orders, typically 3-5 business days. If I have a higher volume, 5-7 business days. Sometimes during peak and holiday seasons, turnaround time may be longer, 1-2 weeks.

 

Do you do custom orders?

Yes! Please head to the Custom Order page.

 

What material is the jewelry?

Anything that is engraved (cuff bracelets, necklace pendants) is made of aluminum. Necklace chains are made of alloy and charms are zinc alloy. All products are lead and nickel free. 

 

Can I exchange or return?

Due to the made to order handmade nature of the jewelry, returns, refunds and exchanges are not available.